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Privacy policy

The security of your personal data is of utmost importance to us, and we are committed to respecting your privacy and safeguarding your personal data. This privacy policy (hereinafter: Policy) prescribes how we use your personal data and the measures adopted to protect and secure your data.

This Policy applies to you if you receive our services, participate in our events, or otherwise interact with us, including using our website: inweb.rs, downloading content offered within our newsletters, or interacting with us via social media.

Please take some time to thoroughly review this Policy and familiarize yourself with its rules, as any use of this website implies your acceptance of the terms stated in this document. By accessing this website, you confirm that you agree to the binding nature of this Privacy Policy and give consent for your data to be collected, used, and disclosed in accordance with this Privacy Policy.

Information we collect

We collect and process some or all of the following personal data about you:

  • Information about you – Your name, address, email address, phone number, social media usage, gender, date of birth, details about your employer and your position;
  • Information we collect about your attendance at our events – information provided in your applications, details about your guests related to events you attended, or other information concerning your attendance at events, including any requests you may have for us;
  • Information about marketing choices – details about your preferred marketing and communication method and information we collect that helps us determine which types of services you might be interested in;
  • Information for research purposes – Your responses to marketing research we conduct;
  • Our correspondence with you – including any feedback, complaints, and comments received from you via phone, email, or social media, or records of any online, paper, or in-person correspondence and interactions between you and us;
  • Creditworthiness and fraud information – Information regarding your financial situation, your creditworthiness, or any criminal activities or fraud that we have obtained from you or from third parties;
  • Technical information – including the Internet Protocol (IP) address used to connect your computer to the Internet or information about your network login, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform;

Personal data

Personal data we collect on our website may include information you provide by:

  • filling out or using any form on our website (e.g., “Course application,” “Forms,” “Download document,” “Sign up,” “Send,” or “Newsletter,” etc.),
  • when using the portal,
  • due to requests for additional services,
  • when applying for a contest or promotion sponsored by us,
  • when reporting a problem on our website;

Personal data we collect on our website may also include records and copies of our mutual correspondence (including email addresses), if you contact us, your responses to surveys if we ask you to complete them for research purposes, as well as your searches on our website.

Automatic data collection

Automatically, while you use our website, we may collect data that includes usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. By accessing our website, you agree that we may automatically collect and process the aforementioned data.

Information we may automatically collect when you access our website, while you browse and are active on it, includes certain information about your equipment, activities, and browse patterns, including:

  • Details of your visits to our website, including traffic data, location data, logs, and other communication data and resources you access and use on our website;
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.
  • The information we automatically collect represents statistical data. It helps us improve the website and provide a better and more personalized service by enabling us to estimate the number of our visitors and their usage patterns of our website, to store information about your preferences, which allows us to adapt our website to your interests, to speed up your searches, to recognize you when you revisit the website, and to analyze how users use the website for internal marketing and research purposes.

How we use information

We use your personal data for the following purposes:

  • Effective communication with you – to respond to your questions, comments, complaints, or other types of communication, including inquiries related to our services, i.e., to provide you with quality and efficient customer support;
  • Establishing a contractual/business relationship with you – for you to apply for our trainings, workshops, courses, and other services;
  • Marketing purposes – to keep you informed about news related to our business;
  • Systematic monitoring of activities and records of our correspondence with you – for systematic monitoring of our communication with you, including ensuring service quality, compliance with procedures, and for training purposes;
  • Related to fraud prevention – we and other organizations may access and use certain information to prevent fraud, as required by applicable law and regulation and best practice;
  • Improving and administering our website and providing relevant content – improving our website and ensuring that content is presented in the most effective way for you;
  • Reorganization or changes in our business – in case we are in the process of selling, reorganizing, etc.;
  • Compliance with legal and regulatory obligations – we may process your data in accordance with laws, e.g., sharing with the judiciary or authorities.

Legal basis for using your data

We will collect and use your personal data when there is an appropriate legal basis to do so. Legal basis includes:

  • When we need to use your data to perform a contract or take steps to enter into a contract with you;
  • When we need to use your personal data to comply with relevant legal or regulatory obligations we have;
  • When we have your consent to use your personal data for a specific activity, for example, for sending special offers and newsletters.

How we share information with others

From time to time, we may share your data with government organizations, authorities, and international organizations, adhering to applicable laws, rules, and regulations, as well as legitimate requests from law enforcement agencies, regulatory, and other governmental or international agencies.

How we protect your personal data

Considering that we are located outside the EU, please note that you may need to transfer your personal data to a recipient located in countries outside the European Economic Area (EEA).

We will take all reasonably necessary steps to ensure that your personal data is treated securely and in accordance with this Policy.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our utmost to protect your personal data, we cannot guarantee the security of personal data transmitted to our website – any transmission is at your own risk.

Links to other websites

Our website and social media pages may, from time to time, contain links to and from other websites. Please review these policies before submitting any personal data to these websites.

Data security and retention

Data protection is integrated into the design itself, and privacy settings are set to a high default level.

The processing of your personal data is carried out in accordance with the regulations for personal data protection in the Republic of Serbia and the EU.

  • Communication takes place via a secure encrypted protocol (https)
  • Our employees are obliged to keep all confidential information
  • Personal data may only be disclosed to competent authorities in accordance with the law

Browser cookies

Cookies are small text files stored on your device.

  • They enable data collection for website and user experience improvement
  • You can disable them in your browser settings
  • We use third-party cookies (Google Analytics) for anonymous statistics
  • Collected data includes IP address, device, session duration, and interactions

Freedom of choice and your rights

You control the information you provide. You have the right to:

  • Access, correct, and delete data
  • Withdraw consent at any time
  • Information about data processing and legal basis
  • Object to data processing and transfer to third parties

Minors

Minor users are not permitted to provide us with personal information.

Updating information

We make reasonable efforts to ensure data accuracy. Contact us for data updates.

Updates to this policy

All changes to this policy will be published on the website. Last updated: 13.03.2023.

Acceptance of terms

By using the website, you accept this Policy. For questions, contact us at: [email protected]